How to Handle a Lost Driver's License (SIM): Requirements, Process, and Costs-image
tips and tricks
18 February 2026

How to Handle a Lost Driver's License (SIM): Requirements, Process, and Costs

Handling a lost Driver's License (SIM) is an administrative procedure to reissue a license that has been lost or damaged without the need to retake the theory and practical exams. As long as the validity period of the license has not expired, you are entitled to get a duplicate with the same registration number. This article will outline the mandatory document requirements, the handling stages at the Satpas office, and the breakdown of official costs according to applicable Government Regulations.

Document Requirements for Handling a Lost SIM

Completeness of documents is the main key so that the SIM reissuance process can be completed in one working day. You are required to prepare the following files before visiting the Satpas office:

  • Loss Report Letter: An official document from the local police station (Polsek or Polres) stating that your SIM is lost.
  • SIM Photocopy: A copy of the lost SIM (if available) or at least a note of the SIM number.
  • Original ID Card (KTP) & Photocopy: Valid personal identity document.
  • Health Certificate: A certificate of physical and mental health from a doctor or health facility designated by the Police.
  • Psychological Test Pass Certificate: The result of a psychological test valid as a driver competency requirement.

Ensure you review the driver's license (SIM) types you own to avoid data input errors during the verification process at the registration counter.

Procedure and Handling Stages at Satpas

The SIM reissuance process is carried out at the Satpas (SIM Administration Organizing Unit) office according to your ID card domicile. Here are the systematic steps:

  1. Visit the nearest Satpas office bringing all required documents.
  2. Take and fill out the application form for SIM replacement due to loss.
  3. Submit the form and requirement files to the verification counter or registration counter.
  4. Perform biometric data collection which includes taking a photo, fingerprints, and digital signature.
  5. Wait for the SIM printing process to be completed by the officer.
  6. Pick up your new SIM card at the handover counter after your name is called.

Official Cost Details for Lost SIM Reissuance

The cost of handling a lost SIM is equivalent to the SIM renewal fee according to Government Regulation (PP) Number 76 of 2020 concerning Types and Tariffs of Non-Tax State Revenue (PNBP). These costs do not include insurance fees, health test fees, and psychological test fees managed by third parties.

SIM TypeReissuance Cost (PNBP)
SIM A (Private Car)Rp80,000
SIM B (Heavy Vehicle)Rp80.000
SIM C (Motorcycle)Rp75,000
SIM D (Persons with Disabilities)Rp30,000

It is important to note that if the validity period of the lost SIM has expired (dead), you cannot perform this replacement procedure and must follow the new SIM creation process from scratch.

Conclusion

Handling a lost SIM is not difficult as long as you have a loss report letter from the police and other supporting documents. This process is administrative and does not require re-examination if the validity period is still active. By following the correct flow and preparing the appropriate fees, your driving legality document will be reissued quickly.

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