

Beware of Chery Vehicle Booking Fraud: Make Sure You Transact Only Through Official Channels
The public’s strong interest in Chery vehicles, from electric models to the latest hybrids, is unfortunately often exploited by irresponsible parties to commit fraud in Chery’s name or its dealer partners. A common tactic is directing prospective buyers to transfer money to a personal account, or requesting payment outside official channels under the pretext of speeding up the booking process.
Understanding the correct payment flow is the key to avoiding losses. The principle is simple: any Chery vehicle purchase is only valid through official channels, namely an authorized Chery dealer and Chery Indonesia’s official platform, with payment made to a company account. This article explains how to keep every transaction safe, from recognizing official channels and checking the destination account to verifying before you tap the transfer button.
Transact Only Through Chery’s Official Channels
Every Chery vehicle purchase is served exclusively through official channels. For models that have launched, purchases are made through an authorized Chery dealer with payment to a company account. For models still in their early booking (pre-book) phase, the order is placed through Chery Indonesia’s official platform.
For example, the pre-book for the Chery J6T CSH and Chery Tiggo V can currently be done through the Exclusive Prebook page on the official website chery.co.id. Outside these official channels, you should stay alert. If someone asks for payment through an app, a link, or any other method you cannot verify, stop the process and confirm first with Chery Indonesia.
Here is a summary of the official channels for purchasing a Chery vehicle that you should understand:
| Transaction Type | Official Chery Channel |
|---|---|
| Purchase of an already-launched model | Authorized Chery dealer, payment to a company account |
| Early booking (pre-book) of a new model | Official Exclusive Prebook platform at chery.co.id |
| Consultation & test drive | Official Buying Consultation and Test Drive pages at chery.co.id |
Check the Destination Account Name Before Transferring

The most important step before making a payment is confirming the destination account name. The official account for a vehicle purchase is always a company account under the name of the authorized dealer’s legal entity, never a personal account under an individual’s name. This is the very distinction most often overlooked by fraud victims.
Note the following comparison so you can distinguish an official account from one that warrants caution:
| Official Account (Correct) | Personal Account (Caution) |
|---|---|
| Under the name of the authorized Chery dealer’s company (PT / legal entity) | Under an individual’s name, e.g. “Budi Santoso” |
| A company account | A personal account |
Chery Indonesia never asks for vehicle booking payments to the personal account of a Sales Consultant, Sales Supervisor, or dealer employee. All official payments are always directed to the authorized dealer’s company account. If you are asked to transfer to a personal account, it is almost certainly an attempted fraud.
Recognize the Signs of Fraud
Beyond checking the account, recognizing the fraud pattern early will help you avoid it before any loss occurs. Watch out for the following signs:
- You are asked to transfer to a personal account under an individual’s name, rather than the dealer’s company account.
- You are directed to pay via a personal QRIS code or a payment link that does not come from Chery’s official channels.
- You are offered a price or bonus far below reason, on the condition that you transfer immediately before it runs out.
- You are contacted from a phone number or social media account that cannot be verified as an official Chery Indonesia channel.
- You are asked to keep the transaction secret or told not to confirm first with Chery’s official call center.
Time pressure is the fraudster’s main weapon. The harder you are pushed to transfer immediately, the greater the reason to pause and double-check.
In Doubt? Don’t Transfer, Verify First
If you feel even the slightest doubt, stop the payment process and verify. A few minutes to make sure is far more valuable than losing a large sum of money. You can contact Chery Indonesia’s official channels below to confirm the validity of an offer, an account number, or the identity of the salesperson contacting you:
- Chery Call Center: 0800 1797 979 (24 hours)
- Official WhatsApp: 0811 1797 965
- Email: cs@chery.co.id
You can also verify directly through official transaction channels: check the official Chery dealer network near you, submit a Buying Consultation, or schedule a Test Drive to consult directly with Chery’s official team.
Safe Driving Starts with a Safe Purchase
Every Chery vehicle is designed with a range of modern safety features, from ADAS systems and a 540° camera to a high-strength body structure. The latest models such as the Chery J6T CSH even come with 15 ADAS features and an aluminum body. The same commitment to safety is worth applying from the moment you buy. Ensuring your transaction runs through official channels is the first line of protection before you truly enjoy your vehicle.
For easier planning, you can calculate your financing scheme through Chery’s official Credit Program & Simulation page. That way, the entire process, from cost calculation and booking to payment, stays transparent and protected.
Conclusion
Vehicle booking fraud can be avoided with one simple habit: transact only through Chery’s official channels and the authorized dealer’s company account. Make sure you deal through an official dealer or Chery Indonesia’s official platform, check the destination account name, be wary of unreasonable offers, and never hesitate to stop and verify if anything seems suspicious.
Want to book a Chery vehicle safely through official channels? Visit the Exclusive Prebook page, schedule a Test Drive, or find an official Chery dealer near you to ensure every step of your purchase is protected.
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