Warranty Supervisor

PT CHERY SALES INDONESIA
Staff
•
full time
Aftersales
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Job Description

  • Provide 24/7 post-sales technical support and troubleshooting for field issues.
  • Develop and distribute technical bulletins for production or engineering needs.
  • Conduct regular visits to dealers and customers across Indonesia to resolve technical concerns.
  • Collaborate cross-functionally to support product improvements and issue resolution.
  • Maintain accurate technical documentation and contribute to knowledge management systems.
     

Job Requirements

  • 1+ year of experience in technical support, preferably from 4W automotive principals (OEM/ATPM).
  • Familiar with HEV, PHEV, and BEV technologies; strong ICE troubleshooting experience required.
  • Proficient in Microsoft Office and effective in technical communication with nationwide dealerships.
  • Holds a valid SIM A and is willing to travel frequently as part of the role.
  • Fluent in English; proficiency in Mandarin Chinese is an advantage.

Benefits

  • Meal Allowance
  • Transport Allowance
  • Medical Insurance
  • Bonus / Incentive

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